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Staff

Executive Director

Heidi J. Zimmerman

Denise Jackson
Executive Director
(240) 404-6478

Denise Jackson is Executive Director of the Association of Water Technologies (AWT). Jackson has a lengthy resume and most recently served as Senior Vice President at MCI USA, a global association management company. In that role, she served as Executive Director for the Patent Trial Appeals Board Bar Association along with leading a variety of other associations in the trade, scientific and medical fields. Jackson brings extensive leadership experience to AWT with over 30 years in the association and hospitality industry. She specializes in strategic management, relationship building, and revenue growth for her clients. Jackson is a passionate leader that brings a wealth of knowledge and experience to AWT for their future.

 

Deputy Executive Director

Sara Wood

Sara Wood
Deputy Executive Director
(240) 702-1671

Sara L. Wood joined AWT in 2016 after spending more than a decade at the National Court Reporters Association, where she most recently served as the director of membership and marketing. Throughout her association career she has gained a wide range of experience with multiple areas of association management, and her professional passions include strategic planning, leadership development, and digital marketing. Sara received her Certified Association Executive (CAE) certification in 2012. An active member with the American Society of Association Executives (ASAE), she is the Education Subcommittee chair on the Membership Section Council. Additionally, she was selected to be part of ASAE's NextGen class of 2016. Sara holds a bachelor of arts degree in English from the University of Mary Washington and an MBA from the Saunders College of Business of Rochester Institute of Technology.

 

Membership/Certification/Training Seminars

Angela Pike

Angela Pike
Senior Member Services/Certification Manager
(240) 404-6477

Angela Pike, our Scottish import on staff, is the Senior Member Services Manager for the Association of Water Technologies (AWT). She is responsible for membership promotion and retention, committee management, the certification program, and is the day-to-day "face" of AWT. Her organizational skills, "can-do" attitude and terrific sense of humor make her a great addition to AWT. Prior to joining AWT, Angela worked as an Executive Officer at The Registers of Scotland in Edinburgh, Scotland where she was responsible for ensuring that title deeds to land and real estate were probative before being registered in the Scottish Land Registry. After moving to the U.S. in 1985, she went to work for the UK Ministry of Defence at the British Embassy in Washington, DC. As Head of the Visit Clearance and Industrial Security Office, she served as the day-to-day liaison between the U.S. Department of Defense and the UK Ministry of Defence on government and industry security matters.

 

AWT Meetings

Tina Schneider

Tina Schneider
Senior Vice President, Meetings
(240) 404-6479

Tina Schneider leads the meeting, expo, and sponsorship team as Senior Vice President. She joined MSP in September 2022, bringing over 25 years of conference management experience. Tina’s background includes successfully managing various events and conferences for numerous associations and organizations, including Associated Builders and Contractors, Associated General Contractors, the US Embassy in London, ConferenceDirect, and the National Hydrogen Association—where she handled national and international conferences. Tina is well-connected and highly respected within the meetings industry. She is a tough but fair negotiator who understands the value client meetings bring to the hospitality industry, and she takes care to learn each client association’s culture to tailor meetings to fit their unique needs. She values the differences and applies that knowledge—providing stellar service for each client meeting. Tina received her CMP in 2003.

 

Caroline Bentley

Caroline Bentley
Meetings Coordinator
(240) 332-3150

Caroline Bentley graduated from the University of Mary Washington with a bachelor’s degree in business administration and joins AWT as a meetings coordinator. Prior to joining AWT, Caroline worked at WorldStrides, a leading educational student travel organization, where she managed contracts for university group flights traveling to over 105 countries. In addition to also being an avid traveler herself, Caroline regularly volunteers for Habitat for Humanity and loves to spend time hiking on the Appalachian Trail, located just minutes from her home.

 

Exhibits and Sponsorships

Jessica Martin

Jessica Martin
Exhibit and Sponsorship Sales Manager
(240) 801-3749

Jessica Martin serves as a meetings and exhibits manager for MSP. She is responsible for developing, selling, and fulfilling exhibit space and sponsorships for various MSP clients. She comes to MSP with over five years of exhibit and sponsorship experience. With her strong networking and interpersonal skills, as well as a friendly demeanor, she is known for making sponsors and exhibitors extremely happy with their investment in an event. Prior to joining MSP, Jessica spent over 20 years working with nonprofits in varying roles from IT to office administration to project management. She is passionate about nonprofits and enjoys working with them to achieve their event goals. Jessica lives in Bel Air, MD, and enjoys spending time with her husband, two kids, and two dogs. She loves to travel and enjoys live music of all types.

 

Murphy McLaughlin

Murphy McLaughlin
Exhibit and Sponsorship Coordinator
(240) 810-3869

Murphy McLaughlin joins AWT as a 2021 graduate of the University of Tennessee, Knoxville. She earned her Bachelor of Arts and Science in Communications and also took special interest in American Sign Language. Murphy studied in Australia for three months during her junior year. There, she interned at Style Patisserie managing the company’s customer service, social media, and product inventory. She also has experience working for an Etsy business, helping to create new product lines, streamline logistics, and expand its social media footprint. Murphy has a passion for makeup and a soft side for animals, especially dogs.

 

Advertising

Carol Nettles

Carol Nettles
National Advertising Director
(404) 347-1755

Carol has over 20 years advertising sales experience with a background in selling print & digital ads across various industries.  Carol takes great pride in her work at developing winning ad campaigns that meet client’s sales and marketing objectives.  In addition to her primary job functions as Advertising Sales Manager, she has been recognized by colleagues for her commitment to customer service.  Carol has a degree in marketing from Kennesaw State University.  In her free time, she enjoys working with local animal rescue groups and volunteers at an equestrian therapy center helping special needs children through horses.  Carol is based out of Atlanta, GA. 

 

Marketing

Mary Claire Gordon

Mary Claire Gordon
Marketing Manager
(240) 800-1876

Mary Claire Gordon joined the Communications Team as a marketing coordinator after completing a marketing internship with MSP during the summer of 2020. Mary Claire is a graduate of Longwood University, where she earned her bachelor’s degree in business administration with a concentration in marketing and a minor in communications studies. She gained valuable experience during the MSP internship and was able to use the skills she learned to create content for different social media accounts. Mary Claire also had internships with Longwood University Athletics the Naval Submarine League in Alexandria, Virginia. It was through these experiences that she began to develop a passion for marketing, especially marketing via social media.

 

Editor

Heather Rigby

Heather Rigby
Technical Writer/Copy Editor
(240) 404-6488

Heather joined MSP in December 2022 as the Communication Team’s technical editor. She holds a Bachelor of Arts in English, with a concentration in writing and a minor in organizational communication; she is completing a Master of Arts in writing. Over the past decade, Heather has been in nonprofit organizations focused on local media, government transparency, and constitutional rights as a communications powerhouse responsible for all aspects of outreach, marketing, and fundraising. Additionally, she is a published TTRPG editor with nearly a dozen titles to her name. Her passion for the written word ensures clients have polished messaging and publications.

 

Finance

Dawn Rosenfeld

Dawn Rosenfeld
Accountant
(240) 404-6476

Dawn Rosenfeld serves as accountant for all clients under the MSP umbrella. She processes payments and invoices on a daily basis, troubleshoots and provides analysis to keep all accounts running smoothly. Dawn brings 16 years of financial experience to the job. She previously worked as an analyst in the billing department of GE Information Services/GXS, analyzing billing data and running the department's billing programs. Dawn pays keen attention to detail and brings a high level of integrity to her daily job functions. When not working with the accounts at MSP, she volunteers for many activities related to her three children. Dawn holds a Bachelor of Science degree in Business Administration from The American University.

 

 

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